Q1) How long do the filters and UV tubes last, and what do they cost to replace?

Filter life varies according to water quality, water quantity, and frequency / standard of your filter cleaning regieme. A filter maintenance guide is contained in the manual, but budget on 1-2 sets of filters per annum. The UV tube typically has a life of 12-18 months.

Replacement Filter Cartridges cost €29 each for both the 5 micron Pleated Pre Filter, and 1 micron Poly prop Pre Filter, and €32 for the 5 micron Activated Carbon Block Filter. UV tubes are €75 (50 l / min), and €85 (100 l / min). Prices exclude VAT

Tip : carry a spare “first filter”, ( the 5 micron Pleated Pre Filter), and swop this at each cleaning inspection. This gets your system back on line quickly, and you can clean the removed filter at your leisure.

Q2) The Water Guard UV System looks to be quite powerful, does it require 3 phase power?

No, conventional single phase is fine. (UV lamp only uses approx. equivalent power to a strong light globe.)

Q3) What is the difference between your activated carbon block filters and the granular carbon filters I have heard about?

Our block filters contain activated carbon as highly ground particles offering both a greater surface area and longer water exposure time for superior absorption of toxins and odours. Granular carbon filters are made up of coarser particles, and some actually allow water to set up a passage of least resistance through them (a water track), such that the granular carbon is less able to do its normal efficient job of absorption of water contaminants

Q4) I wish to install the Water Guard System myself, is this possible?

Full installation instructions are contained in each WaterGuard Whole House Filtration System pack, and our outlet and inlet valves are standard 1″ ( 25mm).

Q5) Any tips for filter removal for cleaning or replacement?

Turn off your water supply, and press the red button on top of the filter housing to reduce the pressure in the system – and stop you getting wet! The enclosed filter wrench easily turns the filter housing, and then unscrew by hand. Remove the filter, clean / or replace, and insert back in the housing. Check the O Ring is seated neatly in its groove, screw up the filter housing, and turn water back on. (These Instructions are in your Manual) Remember to remove the plastic wrapping from replacement filters before use!

Q6) I have a problem screwing back the filter casing evenly, what should I do?

Take out the O Ring, clean it and clean the groove it sits in. Apply petroleum jelly or Vaseline to the O Ring and the groove; carefully refit the O Ring and the cartridge casing will screw back easily into place

Q7) Will the Water Guard filtration system reduce the Fluoride added to my town supply water?

Our standard 3 stage filtration system will certainly reduce the fluoride levels in town water by variable amounts according to individual circumstances, but not to the 99%+ removal possible with the likes of chlorine. However, you could maximise the removal of fluoride by using two activated carbon filters in your system, substituting your Pleated Pre-Filter with a second activated carbon block filter.

Q8) What maximum safe water pressure does the WaterGuard operate at?

The filter housing has a maximum operating pressure rating of 90psi. (If you suspect that your water pressure will exceed 80 psi at any time, a pressure regulator, must be installed before the filter housing.)